Support

Email support@gummbleads.com. A person answers within two working days (Monday to Friday, UTC+7).

Common requests

• Beta onboarding or billing: reply to the email thread you already have with us, or write to support with your app's store link.
• Correct or remove an example: send the page URL. Brands can ask for removal of their own video and we comply without discussion.
• Privacy requests: see the privacy policy; the same address handles access and deletion.
• Safe-zone numbers look wrong: send the platform page you are reading. We update the tool and note the date.

Free tools

The safe-zone checker runs entirely in your browser. If a file will not load, it is usually a codec the browser cannot decode (export H.264 MP4 or a PNG frame) or a file larger than the browser's memory allows.